Where can I download my payment receipt?

You can access and download your payment receipts directly from your account’s transaction history. This section lists all your previous payments and allows you to view, download or resend receipts.

Step-by-Step

1. Log in to your account
2. Select 'Transaction History' from the main navigation menu on the left-hand side                            (Please note: On mobile or smaller devices, you may need to expand the menu first)
3. Locate the relevant transaction in the list
4. Click the three dots on the right-hand side of the transaction
5. Select one of the following options:
   • View - to open the receipt
   • Download - to save a copy to your device
   • Resend - to receive the receipt via email

Need More Help?

If you’re unable to access your receipt, please contact your organisation’s support desk via the Help and Support button in the Platform footer.