How do I transfer an event entry?

Watch the video below to see how to transfer an athlete to another event. 

Important points to remember:

• The event to which you wish to transfer your athlete/s must already be sanctioned and on the Platform
• The events must have the same Merchant ID as money cannot be transferred from one merchant to another
• Where Account and Class Codes are configured, the events must also have the same Codes, as this is designed purely for like-for-like transfers (essentially, the money doesn't actually move, it is just re-purposed)
• All financial history will remain on the event for which the payment was originally made
• Users will still need to register and use the code they are assigned on the new event.

Instructions

1. Log in and navigate to 'Events Admin'
2. Find the event and open the Event Admin Panel
3. Select ‘Entries’
4. Find and select the user(s) you would like to transfer
5. Click ‘Refund/Transfer Entries’
6.  Select ‘Transfer’