Why can't I change my event entry fee with fee splits?

This field is 'locked' where there are fee splits. Fee splits are where money is split at source to direct money to the NGB and then the remainder is distributed to the event organizer.

As a result, the fee field is locked to prevent organizers from incorrectly setting fees that fall below the fixed amount that is set up to be collected by the NGB.

Should organizers wish to update these fees, a user with access to the NGB account will be required to make the updates.

For more information on how to refund these transactions, see: Refunding an Event Entry with 'Split Payments'